Bet On Games Terms and Conditions — Full English Version

Bet On Games (betongames.onl) is an international online gaming and Sports Betting platform. The terms and conditions stated on this page constitute a legally binding agreement between the user and Bet On Games. By accessing the platform, you agree to be bound by these terms.

To use Bet On Games services, you must be at least 18 years of age and legally eligible to participate in online gaming and betting activities under the laws of your country. If online gaming is prohibited in your country of residence, please refrain from participating on Bet On Games.

These terms and conditions have been written in English for the convenience of all users in Bangladesh. In the event of any ambiguity, the decision of Bet On Games shall be considered final. Using the platform means you have read and understood all terms.

To register an account on Bet On Games, you must provide accurate and complete information. The name, date of birth, address, and contact details submitted at registration must be genuine. Opening an account with false information is a direct violation of these terms and conditions.

Each person may only operate one account. Please keep the following in mind when registering:

• Opening multiple accounts from the same device or IP address is strictly prohibited.
• A photo of your national ID card or passport may be requested for account verification.
• Withdrawal access may be restricted if verification has not been completed.
• Keep your account password confidential and do not share it with any third party.
• If you suspect unauthorized access to your account, contact support immediately.

Bet On Games follows a KYC (Know Your Customer) policy. Additional verification documents may be requested prior to large withdrawals or in cases of suspicious activity. This is done solely for your protection.

Bet On Games currently accepts deposits via bKash, Nagad, and Rocket. Deposits are generally credited to your account instantly. If there is a delay for any reason, please contact the support team with your transaction reference number.

• Continuing to use the platform after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly. The date of the latest update will be shown at the top of the page.
• The maximum deposit amount is BDT 50,000 per day (this limit may increase after account verification).
• Only use your own payment account for deposits.
• Depositing from a third-party payment account is prohibited.
• Deposits cannot be cancelled or refunded, so please set your amount carefully.

Bet On Games allows you to withdraw your winnings quickly and securely. Withdrawal requests are generally processed within 5 to 30 minutes. However, for large amounts or unusual activity, additional verification may extend processing time to up to 24 hours.

• Minimum withdrawal amount is BDT 500.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals may be partially restricted if bonus wagering requirements have not been met.
• Bet On Games reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

Bet On Games offers a variety of bonuses and promotional deals for both new and existing members. Each bonus comes with specific terms and conditions, which are detailed on the offer page. Please read those terms carefully before accepting any bonus.

General bonus terms and conditions:

• The welcome bonus can only be claimed once per user.
• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be completed first.
• If wagering requirements are not completed within 30 days of receiving a bonus, the bonus will be forfeited.
• If an attempt to claim bonuses through multiple accounts is detected, all associated accounts will be closed.
• Bet On Games reserves the right to modify or cancel any bonus or promotion at any time.
• Cashback offers are calculated based on real-money bets only, not bonus funds.

Bet On Games offers betting across multiple categories including Sports Betting, Live Casino, slots, fish games, and more. Each category has its own game rules. Please make sure you understand the relevant rules before placing any bets.

• Once confirmed, a bet cannot be cancelled or modified.
• Bets may be voided for matches or games where the outcome is uncertain due to a technical error.
• Odds in live betting may change at any time; the odds at the time the bet is confirmed will apply.
• Bet On Games reserves the right to void any bet placed at clearly incorrect odds.
• A maximum betting limit applies per event; bets exceeding this limit will not be accepted.

For slots and casino games, RTP (Return to Player) information for each game is available within the game interface. Bet On Games ensures that all game outcomes are completely random and are regularly audited by independent third parties.

The following activities are strictly prohibited on Bet On Games:

• Operating multiple accounts by the same individual.
• Creating or operating an account using another person's identity.
• Using the platform for any form of fraud, deception, or money laundering.
• Exploiting the bonus system to gain an unfair advantage.
• Using automated bots or software to place bets.
• Any attempt to compromise the security of the system.
• Harassing or defrauding other users.
• Operating an account on behalf of a minor.

Bet On Games reserves the right to temporarily suspend or permanently close any account at any time and for any reason. This action is typically taken in the following circumstances:

• If clear evidence of a terms and conditions violation is found.
• If evidence of multiple account operation is found.
• If fraud or money laundering is suspected.
• For self-exclusion requested by the user.
• By order of a court or regulatory authority.

If an account is suspended, the user will be notified by email. If you wish to contest the suspension, please contact the support team. Reviews of suspension decisions generally take up to 5 business days.

Users who wish to close their account may submit a request to support. You will be given the opportunity to withdraw any remaining balance before the account is closed, unless the closure is due to a breach of our terms.

Bet On Games believes gaming is a form of entertainment, not a source of income. We actively promote responsible gaming. Users on our platform have access to a range of tools to help manage and control their gaming activity.

• Deposit Limit: Set a maximum deposit amount per day, per week, or per month.
• Loss Limit: Set a cap on how much you can lose within a given period.
• Session Timer: Limit the amount of time you spend gaming in a single session.
• Self-Exclusion: Take a break from the platform for a set period or permanently.
• Cooling-Off Period: Temporarily deactivate your account.

Gaming addiction is a serious issue. If you or someone you know is affected, please seek professional help promptly. Visit our Responsible Gaming Payment Methods

If you have a complaint about Bet On Games services or any decision made, please contact our support team first. Most issues are resolved within 24 hours. If you are not satisfied with the support team's resolution, you may request an escalation as a next step.

• When submitting a complaint, please provide your account ID, the date, and a detailed description of the issue.
• Please attach relevant screenshots or supporting evidence.
• In the event of a dispute, Bet On Games' internal logs and records will be considered the final and definitive evidence.
• In disputes regarding results, the game provider's server logs will be used as the reference.

Bet On Games reserves the right to reclaim any rewards or winnings paid out incorrectly due to a technical error, even if the user has already withdrawn the funds.

Bet On Games reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users will be notified in advance via email or platform notification.

Page.

If you have any questions or need clarification about the Bet On Games terms and conditions, our support team is always ready to help. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Log in to the platform to chat with us directly.
• Support Ticket: Submit a ticket from your account dashboard.

Our support team can assist you in both Bengali and English. For a faster resolution, please have your account ID and a description of the issue ready when you get in touch.